Frequently Asked Questions
Everything you need to know about our premium Canadian footwear and outerwear.
What is the temperature rating on Pajar Canada boots?
Most of our Heritage and Sport collection boots are laboratory tested to withstand temperatures as low as -30°C (-22°F) to ensure maximum warmth during harsh winter conditions.
How do I care for my leather and suede products?
We recommend using a damp cloth for light cleaning and a specialized suede brush for texture maintenance. For long-lasting protection, apply a weather-proofing spray specifically designed for high-end leather and suede.
What is your return policy for online orders?
We offer a 30-day return policy for unworn merchandise in its original packaging. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
Does Pajar Canada offer international shipping?
Yes, we ship our premium products worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Are Pajar Canada boots waterproof?
Our boots feature our signature Pajar-Tex waterproof membrane and seam-sealed construction to keep your feet dry, though we recommend avoiding complete submersion for extended periods.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.